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No bonus ads will load and I have to close the game. Any suggestions?
Hello @JustAnn4 and @Steve_Cochrane🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your games!
King team detected this issue last week itself and they are working hard on a fix! If we have any updates, we will inform you all.
Thank you for your patience and understanding🙏
Hi and Welcome to the King Community
Thank you for report it , Ill pass this to the game team , In the meantime please force close the Apps and Log in again.
Hello @gravelgertty🤗 A Warm Welcome to the King Community!
It is not your game or your device. There is an issue with the Ads in the game. The King team is aware about this issue and they are working on it.
Thank you for your patience & understanding🙏
لا تقلق امر عادي
why does my screen go black when trying to watch video ads?
video ads came back for a little while and then went black again. Very
There seems to be a bad video during the video viewing to get boosters or lives. I click on watch video, it plays one video, then goes to next video and then screen goes black and no video plays. Forces me to have to close app, which then causes me to lose my place in the game and have to start level over again. There must be a bad video link in the game. Other videos play fine. Please fix. Its very frustrating.
When IWhen I go to watch and add the screen goes black?Why is this happening
App is not working right when
Have to close app and log back in. Been going on since yesterday. Started after I reported Bakers Box not working. Any progress on fixing this?
Thank you for the feedback , This issues has been reported
Thank you for the feedback and sorry for the inconvenience . This issues has been reported to the game team .
Same here.. I hit bonus, should show ad but screen freezes black and I have to shut down game to get out.
Well at least it's just not me!
Game is blacking out when I try to get bonus moves.
Hello @mary6000🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Which device are you using to play the game and how long have you been having this issue?
Please reply by typing below🍫🍫
Hi @Straypooch🤗
There were few complaints about the Black screen before the weekend. Hence, King team is aware about the issue and were looking into the issue. Since this morning, there are many players that are having issue with Black screen. Hopefully, the issue will be resolved soon and you all will have the Ads without any issues!
Also, please be assured that reporting about Baker's Box has nothing to do with the issue in Ads.
Every time I try to get boosters the screen goes black. Every time I go for the extra moves the screen goes black. I won a race, tried to watch ads for additional gold bars the screen goes black and I can't get the extras which is deserved. I had the super bomb for 24 hours and because I was going for extra moves the screen went black and I lost my 24 house of the super bomb. Because the screen is constantly going black I've lost all boosters. I have a friend that has same thing is happening. I constantly play this game for hours every morning and night. I want my gold bars back and my super bomb that's only fair. Please respond
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
