Why can't I make purchases for Candy Crush Saga on Facebook?

quinner · September 16

I haven't been able to buy gold bars since last Friday. Paypal says it's not their problem and my bank says it's not their problem. So I think it's CC's problem. I use Chrome.

nancymorton2123 · September 17

I haven't been able to purchase coins for the past 5 days. Is there an issue with Candy Crush?

cherylparrot · September 17

Im using a desk top computer. This has been going on for 4 days,I've played long and spent enough money on this….it needs to get fixed!!!!

PummyRaj · September 17

https://community.king.com/en/candy-crush-saga/discussion/468493/i-havent-been-able-to-purchase-coins-for-the-past-5-days

Hello @nancymorton2123🤗 A Warm Welcome to the King Community!

Which device are you using to play the game? If you are using a computer, are you playing on Facebook Browser (Chrome, Edge, etc.,)?

Please reply by typing below🍫🍫

PummyRaj · September 17

https://community.king.com/en/candy-crush-saga/discussion/comment/3156392#Comment_3156392

Thank you for replying back, Cheryl🤗

A new issue popped up in the game over the weekend, which is causing issue with the purchases!

Both Candy team and the Facebook are aware about this issue and are working on a fix. Hopefully, it will be resolved soon!

Thank you for your patience and understanding🙏

ahub12 · September 17

Both Edge and Chrome

cherylparrot · September 17

Many of us have been stuck for days,at least you all could do for our trouble is give us some free coins so we can move ahead!

sguerra47 · September 17

yes its still not working, their site appears to be down completely.

sguerra47 · September 17

Yes thank you. Knowing its not just me. The Meta site seems to be completely down.

sguerra47 · September 18

Okay will do. None of the games are working in that regard, at least not games played on Facebook.

Why can't I make purchases for Candy Crush Saga on Facebook?

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