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Why can't I make purchases for Candy Crush Saga on Facebook?

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Comments

  • redbank
    redbank Posts: 1

    Level 1

    i can;t buy gold bars

  • ckm99
    ckm99 Posts: 3

    Level 1

    edited September 18

    I am having the same problem. It says try again later.

  • jantok
    jantok Posts: 2

    Level 1

    The answer given was posted 7/2. I've been having difficulties since 9/13

  • sguerra47
    sguerra47 Posts: 28

    Level 3

    edited September 18

    You answered as best you could. I see others are having an issue as well, it might be the site, but its impossible to get hold of anyone. Many of us "addicted" to these games will have to stop playing as without being able to purchase help items when needed, we won't play the game. Could cost you thousands of dollars a day/week/year. Maybe you could report to them that their service is not available on any facebook games.

  • Heislord1958
    Heislord1958 Posts: 3

    Level 1

    edited September 18

    Apple MacBook Air, Logged in with Facebook account and what is on the screen is what I pasted to my first comment/question. Thank you for your help.

  • MMaske58
    MMaske58 Posts: 1

    Level 1

    Why can't I purchase coins? Been telling me for 4 days there is an error. Getting very frustrated

  • kiara_wael
    kiara_wael Posts: 157,001
    edited September 18

    Hi and Welcome to the King Community

    Thank you for the feedback This issues is being investigated

    Please check this page for more info Here

  • kiara_wael
    kiara_wael Posts: 157,001
    edited September 18

    Hi and Welcome to the King Community

    Thank you for the feedback This issues is being investigated

    Please check this page for more info Here

  • juliesheak
    juliesheak Posts: 1

    Level 1

    I keep trying to add more $ to continue the game, and "there's a problem" keeps popping up…

  • PummyRaj
    PummyRaj Posts: 44,082
    edited September 18

    Hello @juliesheak🤗 A Warm Welcome to the King Community!

    Which device are you using to play the game? If you are using a laptop, are you playing on Facebook Browser (Chrome, Edge, etc.,)?


    Please reply by typing below🍫🍫

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