Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@christinewupp Well I just got banned from my second game. I never change the time and the game is not connected to my other game. It's a different email and not even close to the levels of my other game. I play on my pc and this game on my tablet. My musical notes are back to regular orange. I do not cheat in anyway. Odd. I wasn't that interesting in the event but I do wonder why I was banned.
That is outrageous @cookiemae I am so sorry! Did you get the message that you were banned or did the notes and event just disappear? I wonder if maybe we should report this to the CM. I am getting really quite concerned that there is something wrong with the "catch the cheaters" bot in this tournament. It clearly isn't working right. PummyRaj lost her game as well, so she reported in the official announcement thread and I did mention my concern there. This isn't right. By the way, I did manage to get through on all of my three games.
@Scooterpie I assume you mean "allowed" rather than what you can do? In fact what cookiemae is describing is both possible and explicitly allowed: The Terms and Conditions allow players to have one King account per platform. This means that players can have one account playing on Windows and another account playing on mobile.
@christinewupp, so you can have 3 accounts, also one playing on the Facebook browser? While I am not interested, seems interesting. I play far too much with only one account. I guess a player having more than one account just makes it look like the game is even more popular than it actually is. Probably good for getting advertisers. I have not even read the Terms and Conditions because there is no point when you do not have the Music Tournament.
@christinewupp I received a pop up saying that I was banned. It had a link saying to click here for more info. I did click it and it just took me to the terms page so I have contacted support asking why since none of the terms apply to me. I'm waiting for their response. I have a feeling now that I might not get all stars now if they think I am doing something wrong. Oh well it's king so I will just move on. Great job with your 3 games!
That is tough. I hope it's not going to affect All Stars for you. I wonder why not more players have complained here about that unpleasant pop-up (and I've seen screenshots of it, so I know it's really unpleasant and upsetting) , but maybe they do have a guilty conscience about some aspects of their games. Let us know what Support have to say.
The rules I read say you can play on up to 3 devices, so IDK? What is like to know is how someone's score can shoot up by thousands N thousands at a time??? I read online that some people play offline which to me seems kinda hoakey. How can someone compete with a score they can't even see?
Stay safe y'all 🕉️