Forgot password & email

Hi and Welcome to the King Community

If you have forgotten your password, you can reset it by clicking on the ‘Forgot?’ next to the password field when you log in. 

You will then receive an email with a link to reset your password and access your account again.

Forgot the password function or reset link doesn’t work?

In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password. 

You can then reset the password by contacting our Player Support instead HERE

Hi @izzatihazirah🙋‍♀️

Thank you for replying back and explaining! I understand the issue now!

Let's see! Do you have a habit of checking your emails often? If so, I would advice you to check your email account and "search" for emails from King.

If that is the email you have used to create an account for your game, you would have received many emails from King… when you passed level 1000, 2000, special events like Candy Cup, Music Season, etc., etc.,

Once you find even a single email from King (not King Community - both are different), come back to the game and use that email address. Then, click on "Forgot Password" and follow the steps.

Hope what I wrote made sense and works out to figure out the email you have used to log into the game🤞

Please let me know if there is anything else I can assist you with🍫🍫

Yay!! I am glad to know that the tip worked and you are able to get back into the game😍

Keep crushing and have fun🎉