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When I try to make a purchase it says something about connection issues offline.
This problem is on my ipad can someone please help me
.
I am unable to make any purchases I just get a spinning circle
I cleared the cache and closed my mobile for 5 minutes but still same msg coming .. I dont know what happen
is there any option to buy ?
I am unable to purchase candy crush good
Hi again @CharBord69🙋♀️
This is not the issue that others complain about... they experience either a wheel that spins constantly OR a message that says "connection error"!!
Since the issue just started happening, I would wait for a bit and try to make the purchase later!! It could be because there might be an issue with the King servers itself or there is a temporary connection issue on your side at the moment of Purchase!!
Do you have the latest version of the game App? How about the Software of your iPad?
Please do not reinstall the game! If you are still experiencing this connection issue, please try these steps first --> close the game App -- Go to "Settings" and clear Cache -- shutdown the iPad for five minutes and turn it back on -- reopen Candy Crush Saga and try to make the purchase.
Please let me know how it goes🍫🍫
thus just start happening
This the error message I keep receiving
Thank you for replying back @CharBord69🤗
Do you experience this issue every time you attempt to make purchases OR just this once?
I’m using my iPad
See screenshot
Hello @CharBord69🤗 A Warm Welcome to our sweet King Community!
Which device are you using to play your game?
When trying to make purchases, do you see a constantly spinning circle OR "connection error" message?
Please reply back by typing in the blank box given below🍫🍫
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Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
