How come I’m not receiving my lives?

Hello @Mishka12🤗 A Warm Welcome to the King Community!

We have been receiving complaints about not receiving lives!!

Can you please tell give me these details, so that I can compile the information and send a report to our Community In-charge?

• Which device you are using?
• Version of the game you have right now;
• Are you logged in with King(email) account or Facebook?
• When did the issue start?
• A screenshot of your Envelope icon (after opening it).

Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

Hi @Mishka12 🙋‍♀️

In your opening post, you said you are not receiving lives from over a week! But, I see that you have lives in your Envelope and it is not empty!

Why do you think you are not receiving any lives?