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There is a fake profile completed 21k levels in one day

Screenshot_20241003_104431_Candy Crush Saga.jpg

There is a fake profile in my weekly race its apparently completed over 21 thousand levels which is surprising considering there is under 18 thousand only in existence. I'm being robbed of a chance of rewards. Please fix and compensate accordingly. Thanks :-)

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QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3165177#Comment_3165177

Hi @Alienscar,

Thank you for pointing that out! I understand your frustration, and I agree it’s an issue that’s been around for some time. I’m still passing along any new instances to ensure the team has all the details they need to address it properly. Your feedback is always appreciated, and I’ll keep pushing for a solution.

Thanks for your understanding! 😊

Alienscar

Surely you know this isn't a new issue @QueenB

It is disappointing to read that you think it needs reporting and that the issue isn't already being investigated

https://community.king.com/en/candy-crush-saga/discussion/464178/this-aint-right

https://community.king.com/en/candy-crush-saga/discussion/431026/weekly-contests-is-20-000-levels-real/p1

QueenB

https://community.king.com/en/candy-crush-saga/discussion/470151/there-is-a-fake-profile-completed-21k-levels-in-one-day

Hi Donna_Whittle!

Thanks for bringing this to our attention. That does seem unusual!

To help us investigate further and report this issue to the team, could you please share your Game ID?

You can find your Game ID by following these steps: How to Find Your Game ID

Thanks 😊

Accepted answers

All comments

QueenB

https://community.king.com/en/candy-crush-saga/discussion/470151/there-is-a-fake-profile-completed-21k-levels-in-one-day

Hi Donna_Whittle!

Thanks for bringing this to our attention. That does seem unusual!

To help us investigate further and report this issue to the team, could you please share your Game ID?

You can find your Game ID by following these steps: How to Find Your Game ID

Thanks 😊

Alienscar

Surely you know this isn't a new issue @QueenB

It is disappointing to read that you think it needs reporting and that the issue isn't already being investigated

https://community.king.com/en/candy-crush-saga/discussion/464178/this-aint-right

https://community.king.com/en/candy-crush-saga/discussion/431026/weekly-contests-is-20-000-levels-real/p1

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3165177#Comment_3165177

Hi @Alienscar,

Thanks for your understanding! 😊

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