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I can’t connect my game to App Store
Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
had the same thing happen 3 times now lost my boosters and gold coins :( I’m on a iPhone
Very disappointed! I lost my position in the music competition. I play on Android phone. @Peaches12 I borrowed your screen shot to use as an example. I didn't take one of my screen when it occured to me. This is exactly what my screen showed. Lost my win streak too
Borrowed from @Peaches12 ☝️
ТТы Не один такой. Это ужасно!!
I’m still experiencing this issue and it’s OCTOBER!
Muito triste, não conseguir usar os recursos em meio a segunda eliminatória
17h pro fim e essa agonia
still not working.Can’t connect to App store and FB at all!!
I can't connect to play store at all. I was first on the music thing and I have been stuck on level hole day and now I'm 3 on there.
Plus when I removed and download the game I lost my extra moves and one bug that I had catched. I'm connected to Facebook and everything else is fine.
This blowss
like a small annoying child in the back seat…….when are we gonna fix it? When are we gonna fix it? You promised! You promised! When are we gonna fix it?
still not working. Seriously, when will this be fixed? Frustrated that no one cares.
my connection to the App Store today failed and I lost the opportunity to continue on a gold bar contest. Many gold bars at stake. Was not a phone issue as I was on 5G and other apps worked
I am also having this problem on my samsung phone and I can't get passed the beat the gum troll level now and will lose out if it keeps going to the next stage of the music qualifiers
This purchase is not showing up in main map in my lives left hand corner. I am not able to progress in the MUSIC CONTEST It is not reputable and also not fair. Put the purchase on my main page map so I can utilize it.
All with my phone Android has been completed. See previous comments with screenshots above
Anyone else experiencing this? I am sending to Google Play store as well. Suggest everyone do the same, if it has occurred to them as well.
When companies conduct contests they have to follow certain legal mandates in response to purchases made. This company has done a lot of promising and promoting but has not followed up on these technical issues. I am an Auditor.
These comments are not being paid attention to. The monitors of this game are not even replying with purchases made that were unable to be used. Quite a fraud when you consider how many people are on these platforms saying the same thing. Crashes, all phone types, non connection and even when the purchase goes through it is not showing and the screen isn't allowing forward progression. Someone needs to address.
@QueenB Same here and it's so unfair, I used up quite a number of my boosters, yet it has gone to waste. I should have completed the level.
when will this be fixed? Frustrating as hell. Using an iPhone. Losing gold bars and boosters. Also when I try to collect boosters my ads freeze and I have to close them eithout getting the boosters.
Yes, agree. On Android. Screen is saying no more switches available OOPS CAN'T PROGRESS. Extended lives are not showing at left top. Stuck using up a life with each screen that is stuck MUSIC CONTEST. Need a refund if two purchases.
All of the above was done. My bank was charged for the purchase. In Season Pass it shows, but extended lives are not showing at top right. Screen says "No more switches available OOPS CAN'T PROGRESS
On my iPhone. I still have problems
Does it really matter?How I read all of the messages of complaining about the same issue it’s on Iphone,PC, Huawei etc.So if anybody would care and read all complainings from June until now would have already know that!All kind of phones and PC
Hey everyone, I'm so sorry to hear you are having this issue! Could you help me out by letting me know on what device (Android, Iphone, Windows etc) you are playing when you get this issue?
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I had the same thing happen to me. I lost the round and it says connecting to App Store but wouldn’t stop loading
I am not receiving my rewards
How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
