Not receiving gold bars on winning an episode race.

mojo7264 · October 24

Not receiving gold bars on winning in episode race. No flag or race position is showing onscreen. I am playing on facebook if that helps

My avatar is just over the bridge indicating that I finished the race, it's clearer in the second pic

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mojo7264 Posts: 5 Newbie6:07PMOptions

Can I get a refund on the time I bought? It's pointless playing if the game isn't working properly

kiara_wael · October 24

Hi and Welcome to our Community

Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

mojo7264 · October 24

where will I find my game id? thanks

mojo7264 · October 25

https://community.king.com/en/candy-crush-saga/discussion/comment/3181827#Comment_3181827

I have received 4 generic emails from customer support but no resolution to my above query. Really stuck on what to do next.

Wabbit101 · October 25

I'm having the same problem. I contacted the support team and they suggested I come back here. It wasn't helpful.

mojo7264 · October 25

Yeah, it leaves you in limbo, hope you get a resolution soon

Not receiving gold bars on winning an episode race.

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