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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
it show always keep loading to my account
Hi emlet!
I understand your concern. When multiple players report similar issues, King’s team actively monitors the feedback to identify widespread problems.
Submitting individual requests, however, can still help Player Support see the full impact and prioritize fixes faster.
If you'd prefer, you can keep an eye on this thread for updates rather than submitting another request.
Rest assured, the team is likely already investigating based on community feedback 😊
There are lots of people in here having this issue, it's been like it for days. Can't candy crush investigate without us all submitting individual requests?
Hey Debug2!
If your game keeps loading when trying to connect to the App Store, try these steps:
If nothing helps, reach put to our Player Support team for further assistance:
To contact Player Support for connection issues in Candy Crush:
Hope this helps 🙂
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Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…