Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
You can add me to the long list of players that no longer have the episode race in the game. I don't play through Facebook so it seems to be spreading.
Same!!!!
I agree, it ruins the integrity of the game and so far no acknowledgement from King or resolution
I don't have the episode race under events and have not received my bars after winning the last couple of races. Who do I contact?
Hier ook wij je een keer een race krijg je geen goudstaven 😥
The same thing! I don't understand why...
Same here @QueenB Ever since the update yesterday. I won 3 or 4?? yesterday, won 1 today because there's no incentive to play now. So I only played 1 round, this is how I collect my gold to spend on goodies.
Thank you,
Jill
same for me. no more episode race no gold
You are level 2 in this community, because it's not long since you joined us. The community level is not related to our games at all.
I won the episode race but no reward. I have begun a new episode and I dont have the episode race flag or progress. So frustrating. Help please @King_admin
I join you friends I also do not have the ring race after the last update it was today
I do not have a king or facebook account
Aha, so I'm not alone. I played Candy Royale today and wondered why I didn't have an episode race. I don't play on Facebook and it's disappeared on mobile devices and my laptop.
Also, I am on level 15502. Not sure why it says I am level 2.
Same. Episode race disappeared & no gold bars. I play using my phone Samsung Galaxy S23 Ultra.
This is a known problem and has been reported. I strongly recommend you don't play any new levels until this has been fixed by King.
Bei mir und meiner Frau dasselbe
My too
Suddenly episode race disappeared , and did not get my reward ??
Hi and Welcome to the King Community
Thank you for report it and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
on Candy Crush Saga android app. Just finished my 15 levels but no clue where I came if anywhere. Nothing came up at the end if it either so no rewards & definitely no gold bars 🤷♀️
The game has got so laggy as well & it's missing levels off my weekly race grrr
New here? Sign in or create an account to join the fun.
Same issue for me! I was one level away from winning 40 gold bars and it just disappeared. Really takes the motivation to play away.
Me too
Same for me, I even restarted my phone.
La Carrera me ha desaparecido y no me ha dado mis 40 lingotes de oro
Has the episode race disappeared for anyone else? It randomly went away for me yesterday after level 2300. I'm past the next episode now (currently on 2317) and it still hasn't come back. I was wondering if this happens periodically or if this is a glitch. I really need those gold bars, lol.
Welcome to the King's Community 🤗
Sorry to hear that Many players are facing the same issue, they have lost the ring race or not received the gold bars The issue is being investigated We appreciate your patience For more information please visit the page
Hello @gatorgirl2121🤗 A Warm Welcome to the King Community!
Yes! The Episode Race disappeared to many of us as well! Just like in your game, the glitch started sometime yesterday.
The issue was reported to the game team and they are investigating it. Please keep an eye on that thread for any and all the updates —> Episode Race is missing
If you have any other questions, please type below🍫🍫🍫
Forgot to mention above @gatorgirl2121
Until the glitch is fixed, please do not play any more new episodes, so that you won't lose your Gold Bars!
As for me too.
Same here. I won 2 races but didn't get my gold bars 😢
Quiero saber porque no está apareciendo la carrera de episodio
Por favor enmendar el error
Same for me. I don't see the episode race anymore.i finished 2 episodes and no rewards. What's happening
I have lost my Episode Race as well, would you please fix it, thanks
Same here. I haven't had the episode race for 2 days. What's going on?
My episode race has been gone for 2 sets of levels. Checkered flag is gone. Anyone else have any ideas how to fix the problem?
Hi. My feature race has also disappeared. I should have earned 40 gold bars for finishing first after level 5285. i am currently on level 5291, but don't want to go any further until it's fixed. I have submitted a report to King, but also posting on here to follow this thread. Thanks.
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…