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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
You can add me to the long list of players that no longer have the episode race in the game. I don't play through Facebook so it seems to be spreading.
Same!!!!
I agree, it ruins the integrity of the game and so far no acknowledgement from King or resolution
I don't have the episode race under events and have not received my bars after winning the last couple of races. Who do I contact?
Hier ook wij je een keer een race krijg je geen goudstaven 😥
The same thing! I don't understand why...
Same here @QueenB Ever since the update yesterday. I won 3 or 4?? yesterday, won 1 today because there's no incentive to play now. So I only played 1 round, this is how I collect my gold to spend on goodies.
Thank you,
Jill
same for me. no more episode race no gold
You are level 2 in this community, because it's not long since you joined us. The community level is not related to our games at all.
I won the episode race but no reward. I have begun a new episode and I dont have the episode race flag or progress. So frustrating. Help please @King_admin
I join you friends I also do not have the ring race after the last update it was today
I do not have a king or facebook account
Aha, so I'm not alone. I played Candy Royale today and wondered why I didn't have an episode race. I don't play on Facebook and it's disappeared on mobile devices and my laptop.
Also, I am on level 15502. Not sure why it says I am level 2.
Same. Episode race disappeared & no gold bars. I play using my phone Samsung Galaxy S23 Ultra.
This is a known problem and has been reported. I strongly recommend you don't play any new levels until this has been fixed by King.
Bei mir und meiner Frau dasselbe
My too
Suddenly episode race disappeared , and did not get my reward ??
Hi and Welcome to the King Community
Thank you for report it and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
on Candy Crush Saga android app. Just finished my 15 levels but no clue where I came if anywhere. Nothing came up at the end if it either so no rewards & definitely no gold bars 🤷♀️
The game has got so laggy as well & it's missing levels off my weekly race grrr
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When I did a search here in the Community this morning, before my post, I found nothing. Ironically when I just searched again after your comments I found many articles related to this issue dating back to August. My guess is this will not be fixed anytime soon. Thanks and have a great day 😊
November 6, 2024 - 11:25 AM NST
me pasa lo mismo
I too have experienced this, didn't win any gold
Pins collection i finish it I didn't received my reward.
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
