Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
how to play level 6972?
In settings, click on ? icon at the bottom center:
…which opens the Help Center.
In that Help Center, scroll down to the bottom and choose 'New Levels/Level Help':
Choose any of the options there as all have 'Contact Us' button at the very bottom of the page.
Use this button to fill the form and send it to Player Support.
this is it
and there is no contact us option in play support
no it’s not fixed yet
Hello @maurosara
You are absolutely correct, this level is mathematically impossible in 23 moves. However, my own game has 24 moves, so I can pass this level.
I suggest you report this to Player Support. To contact Player Support from within the App, go to Settings in the App and then click on the ? icon, scroll though the questions until you get to see 'contact us' at the bottom. You will receive an automated email back, reply to that email. You can take a screenshot of your starting board with 23 moves and attach it as evidence as well.
I will also tag our Community Manager @QueenB.
The conveyor belt movement releases one dragon every move, making it mathematically impossible to win this level in 23 moves. You need exactly 24 moves to release 24 dragons.
Can @maurosara's game get fixed, please?
Hi and Welcome to the King Community
Level 6972. You can forget about the Dragons, they will make their way to the exit around the conveyor and there is nothing you can do to speed them up. You should concentrate on destroying the spawner to complete the level. There is a key under the crystal candies on the right of the board which will unlock the licorice on the left. Collect the key and clear the licorice so that your combos will hit the spawner, but the main thing to do is to keep the bubblegum under control. The bubblegum will help to clear the spawner as it pops next to it. Please check this video Here
New here? Sign in or create an account to join the fun.
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…