extra small offer

andreavandevyver · November 21

hey

My extra small offer doesn't work correctly - I only receive 8 levels and can't see the others

kiara_wael · November 21

Hi and Welcome to the King Community

Thank you for the feedback , in the meantime Please check this step

Check Internet Connection: Ensure you have a stable internet connection.
Restart the Game: Sometimes, restarting the game can resolve connection issues.
Update the Game: Ensure the game is updated to the latest version

If still not show up please Contact Support: Follow the steps mentioned above

andreavandevyver · November 21

no it doesn't work - how can i update candy crush to the latest version?

how can i go in contact with support? please forward their email address as wel.

thanks

andreavandevyver · November 22

Any news? Can i have your reply please

QueenB · November 22

Hi there,

If the issue persists, you can also reach out to Player Support directly:

Open Candy Crush Saga, go to Settings (gear icon).
Tap the ? (Help Center).
Select a topic like Purchase/Gold Bars Issues and scroll to the bottom to tap Contact Us.

Hope this helps 😊

Answers