No confirmation email

DMoshierDMoshier Posts: 2
I still have not received my confirmation email for my new sign up.

Comments

  • ElsaElsa Posts: 15,057 Superstar
    Hi @DMashier, have you heard anything yet.  I know that King has been very busy transitioning everything from King Care to our new community here and I wonder if your message never got to them.  Please complete this contact form but they won't be back in the office until Tuesday:  https://soporto.king.com/contact
    You can find out more about our Superstars here

    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.

    ***Candy Crush Soda Saga now has an "Ideas" category.  Please post your positive ideas on how to improve the game here.





  • Horse_riderHorse_rider Posts: 2
    I don't received my confirmation email too. Not cool at all.
  • ElsaElsa Posts: 15,057 Superstar
    Hi @Horse_rider, when did you send them a message?  It's now the weekend so you might got get a response until Monday. 
    You can find out more about our Superstars here

    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.

    ***Candy Crush Soda Saga now has an "Ideas" category.  Please post your positive ideas on how to improve the game here.





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