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Candy crush not connecting with internet or wifi

VedBShah
VedBShah Posts: 1

Level 1

I am in the level 7643, from past 10 days candy crush shows that no internet connection, which is not true.it doesn't get connected ,hence i am not receiving any boosters,not able to participate in championship .

Kindly please help to sort this error, i don't want to loose gold bars and these levels

Answers

  • kiara_wael
    kiara_wael Posts: 156,855
    edited December 14

    Hi and Welcome to the King Community

    Thank you for report it , Ill pass this feedback to the game team , In the meantime please play in King account

  • sangams14
    sangams14 Posts: 1

    Level 1

    WWifi not connecting with internet for last ten days

  • PummyRaj
    PummyRaj Posts: 43,901

    Hello @sangams14🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue in your game!

    Can you tell me which device are you using to play the game? Are you logged into the game through Facebook or King account?

    Are you experiencing this connection issue with connecting to the game or to the store to purchase extra moves, etc.,? Do you see any message pop-up? If so, can you post a screenshot of it?

    To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

  • luckyphilo
    luckyphilo Posts: 4

    Level 1

    Please resolve this it's been two weeks

Hey! Would you like to give us your opinion?