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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Lost levels
Comments
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Hi firebombmarkus! Can you please advice which topic to choose in this case?0
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Thanks for reaching out @Engel999 Are you referring to topic inside the contact support form?0
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@firebombmarkus, yes
I chose my game progress - can I reset my progress back to the beginning- contact us - and then I can't find the relevant topic 
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@Engel999 Form Choose the game you choose the one you are playing, Candy Crush Saga in this case. From Choose the topic you can choose Problems with my game. Note that you will first get authomatic response. After that please reply the mail and explain why you are writing and someone will reach to you as soon as they are available.11
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I have lost progress on candy crush level 935 please help0
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hi @jschiano114If you have passed the level without internet, then they are not expected to return.I think you logout or uninstalled after passing without facebook connection0
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Welcome to the sweetest community around @Michie848484! I’ve posted a link below on how to get your level and progress back. Please read and follow all instructions carefully to see if this fixes your issue. I hope it helps!
https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back/soporto.king.com/contact
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Was asked if I wanted to save my progress by connecting to facebook. Hadn't done that in years and thought that if it logged in, it would save it. Instead it "synched" with facebook and took me down from around level 3400 to 1100.Is there anything I can do to get back to where I was?Thank you0
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Welcome to our sweet and amazing community @mwind816! Please read and follow all instructions carefully found at the link below to see if this helps! Have a divine evening!
https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back/soporto.king.com/contact
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hi @TRICIA4955 check your levels 4221 to 4265 there no level number,So the levels are not safe3
