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I have the same problem.
Welcome back. I still haven't been able to get the game to play. Need assistance. Lisa
I have noted there is an official thread now. It seems there are several players with this problem and it's still being investigated. Try this thread here:
I have all the same problems as theses other people on here!!
Obviously candy crush does not care about its players or there would have been a fix for this!
I will never spend another cent on this game Reaklly crappy assitants and support!
I am using windows 11 and I have exactly the same error.
Thank you for the reminder @cookiemae๐
Let me ask the CMs and see if they have any update on the issue๐