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been trying all day to get onto the next episode, but it won't- just stuck on page saying "you were 3rd. good job"
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been report it to the game team
Hi there! I'm sorry to hear about this annoying pop up in your game with the Episode Race. Is this occurring in Candy Crush Saga, not Soda Saga? If so, you can rest assured that the team is aware of this
If this is happening in Candy Crush Soda Saga, please check these steps:
Hi there! I'm sorry to hear that your game is stuck on the Episode Race Popup screen.
Rest assured, this has been reported to the Studio, who are busy investigating the issue.
Thank you for your patience while our team works on this.
I have same problem. I play on my laptop via King account and tried logging out and back in, windows is upto date.
I'm frozen at this point. Tried everything, but CC won't load.
same problem since yesterday. Please, fix it!
The community does automatically translate French @Ccallstars. There should be a green translate button at the top right of each post in these languages: French, German, Spanish, Portuguese. You can use this to automatically translate posts in these languages easily and quickly. All these languages are now allowed and should be encouraged, as it's a lot easier for players to express themselves in their own language.
my candy crush screen is frozen where it says i came in third
My screen has frozen on a reward page on both of my devices. How can I get up and running again?
Zelfde hier, aflevering Race vast;
level
same here, episode race stuck
Many thanks
Ah ça y est je peux à nouveau accéder aux envois à mes amis.
J'ai reçu un mail qui m"a expliqué plusieurs actions à essayer J'ai finalement réinitialisé le jeu et j'ai perdu toutes les vies envoyées par mes amis et je ne peux plus ni envoyer ni demander de vie à mes amis. 😥
I keep going back to it but now all my time sensitive treats have run out as well. How can I report this please?
have the same passed level and now frozen only now mirosoft
Thank you for report it . Ill pass this to the game Team.
I have a message saying "Episode Race, You were 2nd. Good Job" But I can not access the game after this and the screen of Episode Race does not go away.
Hi. I have a problem with my game and hope someone can help. I had just finished a race and a box came up saying ' Well done.You came 3rd' Then it froze and I haven't been able to continue with the game at all. How do I get rid of the box ? Many thanks.
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My game is Candy Crush Saga and I am playing on my Laptop which the games can be accessed through Facebook. The game updates automatically. What is another way to fix this issue? I've opened the game again tonight and it's still stuck on the pop up.
Same here
I've just finished a level and it says "good job racing here's a treat" It's now stuck despite reloading the game on my PC several times
Thank you for the feedback. This issues is being Investigated , for more info Here
I'm having the same issue!!!!
Hello @ricky2525 the issue you describe with the Episode Race has been reported to the Game Team. I am afraid all you can do is wait until they fix it.
Hi, yes I have the same problem since Monday. Nothing I try makes any difference. Missing my games !!
Same problem for the last few days on laptop via King acct. Windows is up to date and do not want to reinstall app for fear of losing my levels.
My game is frozen on a pop up about an "Episode Race". Been frozen for 3 days.
Yesterday when I started a new Episode Race, I noticed I was in 2nd place, so I clicked to display the Episode Race. The player who was in 1st place had already finished the Episode Race. There are two possibilities for this problem: either Episode Race is not fairly ranking players, or a game bug caused me to lose this Episode Race at the start of the race along with the chance of winning the 30 gold bar prize.
February 5 and Here we are into another day without a fix. Many of us have a lot of time and money invested. Is anyone working to fix this issue? Please Fix and Update.
@kiara_wael Hello 👋 my game froze up and wouldn't let me connect to play store the popped up to this and I hadn't even played a level
I've got to ask this as it just isn't going away: Are King aware that there is glitch in the map graphics for new players this week? I started two new games at the weekend, one the old iPhone running on iOS 12.5.7 and the other on the old iPad which is running on iOS 15.8.5. Both games the moment I had closed and reopened…
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…