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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
been trying all day to get onto the next episode, but it won't- just stuck on page saying "you were 3rd. good job"
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been report it to the game team
Hi there! I'm sorry to hear about this annoying pop up in your game with the Episode Race. Is this occurring in Candy Crush Saga, not Soda Saga? If so, you can rest assured that the team is aware of this
If this is happening in Candy Crush Soda Saga, please check these steps:
Hi there! I'm sorry to hear that your game is stuck on the Episode Race Popup screen.
Rest assured, this has been reported to the Studio, who are busy investigating the issue.
Thank you for your patience while our team works on this.
I too am having the same issue!! Very frustrating!!
This is a HUGE problem!!!!!!!!!!!!! I'm in the top 2% and cannot play due to this issue!!
Hi Kiara,
Thanxx for your reply. Just wanted to see if there is any update and progress on the matter of not being able to activate and proceed to play ANY of the levels. The frozen screen with 2nd place reward still on, today the 4th day. Thanks in advance.
Thank you for the feedback. This issues is being Investigated , for more info Here
For more than 3 days now, I only get the 2nd prize in Episode race without any further step possible. No buttons, no possibility to play ANY of the levels. Please help.
Veljko
the game keeps freezing and I have to restart and if I had just won a level it restarts it. So annoying
@QueenB
This collection thread has not been commented on by Admin nor has there been an addition here to state that a fix is on the way. Are King aware of this problem and is it going to be fixed with a new update any time soon?
I too, have been stuck on episode race..says congratulations, you were 3rd and then I can't do anything else. This has been three days of this!!
@kiara_wael Hello 👋 my game froze up and wouldn't let me connect to play store the popped up to this and I hadn't even played a level
February 5 and Here we are into another day without a fix. Many of us have a lot of time and money invested. Is anyone working to fix this issue? Please Fix and Update.
Yesterday when I started a new Episode Race, I noticed I was in 2nd place, so I clicked to display the Episode Race. The player who was in 1st place had already finished the Episode Race. There are two possibilities for this problem: either Episode Race is not fairly ranking players, or a game bug caused me to lose this Episode Race at the start of the race along with the chance of winning the 30 gold bar prize.
My game is frozen on a pop up about an "Episode Race". Been frozen for 3 days.
Same problem for the last few days on laptop via King acct. Windows is up to date and do not want to reinstall app for fear of losing my levels.
Hi, yes I have the same problem since Monday. Nothing I try makes any difference. Missing my games !!
Hello @ricky2525 the issue you describe with the Episode Race has been reported to the Game Team. I am afraid all you can do is wait until they fix it.
I'm having the same issue!!!!
I've just finished a level and it says "good job racing here's a treat" It's now stuck despite reloading the game on my PC several times
Same here
My game is Candy Crush Saga and I am playing on my Laptop which the games can be accessed through Facebook. The game updates automatically. What is another way to fix this issue? I've opened the game again tonight and it's still stuck on the pop up.
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Zelfde hier, aflevering Race vast;
level
My screen has frozen on a reward page on both of my devices. How can I get up and running again?
my candy crush screen is frozen where it says i came in third
The community does automatically translate French @Ccallstars. There should be a green translate button at the top right of each post in these languages: French, German, Spanish, Portuguese. You can use this to automatically translate posts in these languages easily and quickly. All these languages are now allowed and should be encouraged, as it's a lot easier for players to express themselves in their own language.
same problem since yesterday. Please, fix it!
I'm frozen at this point. Tried everything, but CC won't load.
I have same problem. I play on my laptop via King account and tried logging out and back in, windows is upto date.
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
