Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Game ended before completing

On my last move on level 13204 I had one jelly left to crush and I saw it line up. The game ended without finishing that move. I paid the 1.99 for the moves and sure enough when it resumed it crushed and won the level. This was the first time I saw proof of the game being rigged. This is a total rip off!!!

Accepted answers

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Kevin_

https://community.king.com/en/candy-crush-saga/discussion/comment/3297286#Comment_3297286

Thanks for the clarification, please share all this information by Contact Support so that we can best accomodate and help you with this situation. Thanks!

JerryRE

The game did not crash, it ended before completing its moves. It should have completed the level before ending and instead stopped. I paid for the extra moves just to see the proof of this and I did.

Kevin_

Hi @JerryR , I am sorry to hear that you had trouble with your game crashing when about to win a level after you had made a purchase.

We will be happy to try to get you going but could you please Contact Support directly so that we can best guide you.

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Accepted answers

All comments

Kevin_

Hi @JerryR , I am sorry to hear that you had trouble with your game crashing when about to win a level after you had made a purchase.

We will be happy to try to get you going but could you please Contact Support directly so that we can best guide you.

JerryRE

The game did not crash, it ended before completing its moves. It should have completed the level before ending and instead stopped. I paid for the extra moves just to see the proof of this and I did.

Kevin_

https://community.king.com/en/candy-crush-saga/discussion/comment/3297286#Comment_3297286

Thanks for the clarification, please share all this information by Contact Support so that we can best accomodate and help you with this situation. Thanks!

Minha compra não chegou
Comprei no jogo e não chegou a compra
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Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…