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Level changed on Candy Crush? Different number of moves or seeing the same level twice?

QueenMia
QueenMia Posts: 12,979
edited March 2019 in Support

UPDATE 13/02/2019- Hi everyone! You may notice that some of your levels have changed again or perhaps you are noticing some levels are duplicated and the same as levels that you have played previously. The test is back again for the time being, so please follow this thread for updates. 

Thanks! 

UPDATE 16/10/2018 - Hi everyone, please note that there is no test anymore. All levels have been adjusted and all players will now receive the same amount of moves.

You might still see different amounts of moves on videos, but that would be because the videos were recorded before the levels were reviewed and their amount of moves changed.

Thanks again for all the feedback!

---------------------------------

If you are wondering why the amount of moves changed from one day to another or if you are wondering why you have less moves than your friends, husband, colleagues or strangers this post is for you!

Please be aware that our Game Studios are constantly working on enhancing our games by introducing new features, improving gameplay or testing concepts. To ensure the change is a positive one, a randomly chosen group of players is always selected to trial them. We then look closely at how the change has been viewed and then decide if it's something we want to permanently implement in the game or not.

This means it’s always possible there are minor variations (including the number of moves) to that of someone else who plays, or perhaps on an existing video on YouTube, especially as YouTube videos are sometimes recorded when a level is in test, or if a player is using a Cheat Engine.  So when comparing gameplay to YouTube or another player, we recommend looking at it for tips on which part of the level to focus on and how best to solve any puzzles or challenges.  Checking and copying the overall tactics gives the clues to beat the level and usually leads to sweet success!

While we know that some levels are challenging, we can assure you that with some good luck, patience and a clear strategy they all can be beaten! As a tip, we recommend making use of boosters too, as we’re offering boosters in more places than ever before.  Add a couple to your level attempts and you should find it’ll become much easier to overcome.

I hope this update is helpful, but if you do have any further queries or feedback, please let me know.

I wish you all a Fun-tastic day and a happy crushing

Mia

Best Answers

  • _Elsa_
    _Elsa_ Posts: 37,021
    Answer ✓

    Hi Sug,

    Thank you for posting here in the community. You can read what Queen Mia wrote about this here:  https://care.king.com/en/candy-crush-saga/level-changing-on-candy-crush-saga-not-getting-the-same-amount-of-moves-as-your-friends

    If you see videos online showing more moves, this is the reason.  The videos are outdated because the video creators make them when the levels are first released.  The studio monitors all levels when they are released and they check to see how many players clear a specific level and how long it takes for them to clear it.  If it's too easy or too difficult they will "tweak" the levels a bit.  The video creators can't keep up with the studio changes so you are still only seeing the first video release.

  • SuzanneFuller
    SuzanneFuller Posts: 3

    Level 1

    Answer ✓
    ccooley, you'll see this a LOT. Back in August 2018, King reduced the number of moves on hundreds and hundreds of levels. Many many of us have pleaded for a long time, asking them to return the levels. But they claim that they want to give us a better experience (even though most of us believe they're just trying to get us to spend money on boosters). This is not the last level you'll see like this.
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