Level changed on Candy Crush? Different number of moves or seeing the same level twice?

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Answers

  • MB158MB158 Posts: 1

    Same problem here. So many levels, so few moves to succeed. Really frustrating. Please fix!

  • Bruce_BubelloBruce_Bubello Posts: 21 ✭✭
    edited November 2018

    For all the frustrated players: I am currently attempting to pass Level 1336 of Candy Crush Saga & if you play it with the App in Windows 10, you are only getting 22 moves ... But if you sign onto the game & play it on Facebook that same level will give you 42 moves ... They should give all of us the same amount, (the higher count), no matter what platform we play it on. (I hope to be past this level later today or tomorrow

  • Sug_ReevesSug_Reeves Posts: 2

    My Level 772 on Sugar Crush only has 12 moves All of on YouTube have 30 why does my only have 12

  • Hi everyone,

    please note that there is no test anymore. All levels have been adjusted and all players will now receive the same amount of moves.

    You might still see different amounts of moves on videos, but that would be because the videos were recorded before the levels were reviewed and their amount of moves changed.

    Thanks again for all the feedback!

    The number of moves for 1469 is still 12 as of Nov., 10, 2018. So, your response is incorrect - NOT all levels have been adjusted.
  • Memmy_AlTahaMemmy_AlTaha Posts: 1
    edited November 2018

    I have the same problem with level 584, I have only 12 moves instead of 50! Please stop with this test for a "select group" of players and give everyone the same moves !

    It is the same on level 1787. This is unfair
  • Hi everyone,

    please note that there is no test anymore. All levels have been adjusted and all players will now receive the same amount of moves.

    You might still see different amounts of moves on videos, but that would be because the videos were recorded before the levels were reviewed and their amount of moves changed.

    Thanks again for all the feedback!

    18 moves on level 1937 to clear 67 cubes absolutely not cool. And from the looks of all these comments it looks like reducing the number of moves is a common thing you do. I’ve been playing this same level for more than 2 days including spending 69 gold bars so I could have 6 hours of unlimited play. I’ve used countless boosters and I’m still stuck. You have turned this game into nothing but a frustrating experience. Clearly the designers are not taking all these posts from their users seriously because they are continuing to make these levels impossible. Strategy isn’t even a factor anymore because you’ve reduced the number of moves by crazy amounts. People should not spend DAYS on the same leve using lots of boosters and hours of unlimited play.
  • I need to protest at beeing in a test group ,I do not want to be in it ,take me off ,now!

  • SBB123SBB123 Posts: 8

    I’ve literally been stuck on 1108 for two weeks. Keep trying, over and over. Saw videos that show 34 moves but mine only gets 23. WTF? Not enough moves at all, so I guess I’m just gonna stop playing and you lose me as a customer.

    Having the same issue on the same level.
  • Benni_JonesBenni_Jones Posts: 10

    I need to protest at beeing in a test group ,I do not want to be in it ,take me off ,now!

    I found another game, I love it, it is not a King game. You'll not get any more of my money. Levels changed, no Mort's helmet, Space ship, etc. Good bye.
  • Hello,

    I have seen numerous people complaining on this forum about Level 352 and how it only has 12 moves but there has been no good answer for why this is. 

    It is impossible to beat this level in so few moves. The walnuts aren’t even in the gameboard during those moves! 

    Is there a way to change the level back to 30 moves (the way it was before)? 

    Thanks! 

  • ElsaElsa Posts: 15,959 Superstar

    Hi Brittany,

    Thank you for posting here in the community. You can read what Queen Mia wrote about this here:  https://care.king.com/en/candy-crush-saga/level-changing-on-candy-crush-saga-not-getting-the-same-amount-of-moves-as-your-friends

    If you see videos online showing more moves, this is the reason.  The videos are outdated because the video creators make them when the levels are first released.  The studio monitors all levels when they are released and they check to see how many players clear a specific level and how long it takes for them to clear it.  If it's too easy or too difficult they will "tweak" the levels a bit.  The video creators can't keep up with the studio changes so you are still only seeing the first video release.

    I just searched here in the community and one player complained a year ago and only one other player complained it 2 months ago.  Players are passing these levels using boosters.

    You can find out more about our Superstars here

    **********************************************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
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  • This is B.S. please fix. Still only 12 moves

  • Shannan_GenestShannan_Genest Posts: 1
    edited November 2018

    I have been struggling through levels for months now and often refer to my favorite Candy Crush adviser, Suzy Fuller, for advice on how to pass certain levels, but time after time I'm finding that videos she has created show methods unavailable to me as certain boosters have been removed from the entry screen (coconut wheels, for example), or, now, the number of moves have been drastically reduced. I am currently on level 2218 and have 15 moves to clear 64 jelly, whereas Suzy has a tutorial where she has 27 moves to do the same thing. I must say, I'm thankful the timed levels are gone, as I've always HATED those, but I sometimes get stuck on levels where that was how they've been recorded by Suzy or others with tips, and yet my board is nothing like theirs....

    Suzy often even encourages using boosters like lollihammers that many players might have to buy, which would be in your favor (even though some might be able to  accrue them through other means if they had the time), and yet I now find that many of us have been victimized by your game by being added to some ridiculous test group about which we had no choice. I feel as if I am being manipulated, much like when Facebook began tampering with its members and the content they would see in their feed when it all became depressive content.

    THIS IS NOT RIGHT! 

    People have told me for years to stop wasting my time playing games like Candy Crush and that pet game I played for a bit, and, before them, Farmville and Mafia Wars on another platform, but I enjoy, or have in the past, taking some time to decompress from my day while playing these games. If this continues, I will likely finally take their advice and turn to something else outside of your realm. 

    Please, King, return us all to the same playing field and allow us to progress. When I have to spend days trying to pass a level or can't even go to my Candy Crush guru, Suzy, for some advice on how to pass it because she isn't part of this year group and can't replicate how to have to do it with my reduced tools and moves, I want nothing more than to just walk away. And even if she COULD re-record the level, as she has been trying to do on so many other levels you've changed, the chances of her being able to get to mine before I lost my mind would be minimal.

  • Bruce_BubelloBruce_Bubello Posts: 21 ✭✭

    To get boosters,  collect each daily one. And also use the Spin Wheel once per day. If you time it right, you can land on the Hammer or the Switch Hand (I have not yet landed on the Jackpot) .. Also if you can collect Sugar Drops as that will open the Candy Dispenser at various accumulations and give you some good boosters. Try to only use the boosters when absolutely needed. And if you find a level might have too few moves, try it on the other platform. I have seen levels where more moves are available if you use Facebook to play the game as opposed to the Windows 10 App and others where it is the other way around, and yet other levels are the same on both platforms.

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