Reset to level 1

Meimz · March 2019

My game reset to level 1 after a software update on my iPhone. Can I retrieve my progress?

firebombmarkus · March 2019

Hi @Meimz and welcome to our adorable Community 😊 I am sorry this happened to you, but don't worry, we can solve this together. Just follow the link below and you will see several options how to get your progress back.

https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back

I hope this will help you. Have a wonderful day 🤗

Sukanta_Biswas · March 2019

hi @MeimzYou are warmly welcomed in the community. I understand your statement. are you save your progress before game update? if yes then see here
https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back

Answers