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I was on 10100+ level but due to an issue it restarted again from level 1, how can I get my 10100+ levels back? I've lost my levels before creating ac account.
Thanks a-lot @PummyRaj ๐ค
Hello again @SMZJ๐ค
Please follow below steps to contact Player Support team๐๏ธ
Once you submit your complaint, you will receive an automated email. Please ignore that and wait for (up to) 72 hours to receive reply from a real agent! If you have not heard from anybody after 24 hours, please send a reminder and inform them that you are still waiting for their assistance.
Contacting the King Player Support team is in general time consuming process! Hence, I request you to be patient๐
Thanks for the Guidance @PummyRaj, can you please guide me more that how can I
contact the King Player Support team directly from your game App.
Hi @SMZJ๐ค Thank you for replying back!
Yes, of course! Since you have created an account now, all you need to do is โ log into the game and contact the King Player Support team directly from your game App.
Please let me know if you need further assistance with sending your complaint!
No, I've been playing game without any email.
I was playing game without any account, neither Facebook nor King account. My progress was not saved but now I've created an account, so is there any chance of getting me those levels back??
I would try to log in with your email address, and if you're not sure of the password, try to recover it. Progress is usually linked to an email address
Hello @SMZJ๐ค Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game with the level progress!
Did you your game before either with Facebook or King account? If so, did you make sure that you are logged into your game with that account?
Which device are you using to play the game?
Please reply back by typing below. If you have any screenshots, please share by tapping on the 2nd icon located in the bottom left corner of comment box๐ซ๐ฌ๐ซ
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone elseโs games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have notโฆ