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I was on 10100+ level but due to an issue it restarted again from level 1, how can I get my 10100+ levels back? I've lost my levels before creating ac account.
Thanks a-lot @PummyRaj 🤗
Hello again @SMZJ🤗
Please follow below steps to contact Player Support team👇️
Once you submit your complaint, you will receive an automated email. Please ignore that and wait for (up to) 72 hours to receive reply from a real agent! If you have not heard from anybody after 24 hours, please send a reminder and inform them that you are still waiting for their assistance.
Contacting the King Player Support team is in general time consuming process! Hence, I request you to be patient🙏
Thanks for the Guidance @PummyRaj, can you please guide me more that how can I
contact the King Player Support team directly from your game App.
Hi @SMZJ🤗 Thank you for replying back!
Yes, of course! Since you have created an account now, all you need to do is — log into the game and contact the King Player Support team directly from your game App.
Please let me know if you need further assistance with sending your complaint!
No, I've been playing game without any email.
I was playing game without any account, neither Facebook nor King account. My progress was not saved but now I've created an account, so is there any chance of getting me those levels back??
I would try to log in with your email address, and if you're not sure of the password, try to recover it. Progress is usually linked to an email address
Hello @SMZJ🤗 Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game with the level progress!
Did you your game before either with Facebook or King account? If so, did you make sure that you are logged into your game with that account?
Which device are you using to play the game?
Please reply back by typing below. If you have any screenshots, please share by tapping on the 2nd icon located in the bottom left corner of comment box🍫🍬🍫
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The game has crashed on me several times in the last couple weeks. The first time it was acknowledged by the system and I was given … something? I don’t remember what, coins or boosters. Probably boosters. Well anyway, 4 times it has frozen and needed to be restarted after I used coins to continue after “losing” on a…
Need help with some gold bars please
HAs the 6 hour option been removed
hello, Is anyone else experiencing a lot of glitches the past week? For example, I get 3 ads to watch that will extend my game by giving me 5 more moves. I watch the first ad and don’t get the reward and the other 2 ad chances go away (so after the ad, it just reverts to the screen that says you lost and do you want to…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
