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gingerc · March 2019

why aren’t I getting new levels I have not been able to play for over a month getting very discouraged

firebombmarkus · March 2019

Hi @gingerc and welcome to our adorable Community 😊 Can you please tell which platform are you using to play this game and which level are you on? Thank you.

gingerc · March 2019

4220 and I am not sure what you mean about the platform

Sukanta_Biswas · March 2019

hello @gingerc

what is your device for playing this game? android device, windows 10 app, or IOS

firebombmarkus · March 2019

@gingerc I was reffering to device and OS you are using for playing this game.

gingerc · March 2019

I phone 6

firebombmarkus · March 2019

@gingerc Thank for replying. I want you to try some troubleshooting steps. Please follow the link below and try these steps. Let me know if it helped.

https://community.king.com/en/farm-heroes-saga/discussion/230198/superstar-information-post-how-to-solve-syncing-problems-if-using-an-ios-device

gingerc · March 2019

Thank you so very very much for your help

I recieved my extra boards

you guys are great

thank you again

firebombmarkus · March 2019

@gingerc You are welcome, it's a pleasure to help you 🤗

gingerc · March 2019

I have one question

why did I lose everything

I had all kinds of extras and over a hundred extra lives now I have nothing

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