Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
The above two is only part of the samples!
Thanks for the extra details! Since this isn’t limited to one booster and it’s freezing during regular gameplay too, let’s rule out a few common causes first.
Could you try the following, if you haven’t already:
• Close the game completely • Restart your device (not just the app) • Make sure the game is fully up to date • Clear the game app cache only (don’t clear data)
For now, please don’t reinstall the game yet. We want to see if a clean restart and cache refresh stabilises things first.
After trying this, let me know: • Does the game still freeze when you use special items? • Does it happen on every level or just certain ones?
Once we know that, I can look at what the next step should be.
Well, no just using special items
Not only UFO booster…and I was using golden bar to play these level
Hi @jennnilaw, thanks for sharing the screenshot. Just to help narrow this down, can you let me know if the freezing only happens when you use the UFO booster, or does it also happen with other special items?
And does it freeze every time you use it, or only sometimes?
That will really help us understand what’s triggering it.
New here? Sign in or create an account to join the fun.
I need more lives
Why does I can not have extra move after watch ADs now ?
I had already reached beyond 16000 level.but now Iam not getting to that level.What should I do to regain to that level?
I’ve completed level 18740 twice and still can’t progress to next levrl
Can I make real money while playing candy crush game.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
