Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
When in safe mode, two things may happen: either the freezes continue or disappear. If they still occur, then the third-party apps are cleared, otherwise, you just have to find the culprit and uninstall it. Well, you may uninstall more than one app to fix the issue. So, this is how you uninstall an app from your S7 Edge:
You may have to reboot your phone in normal mode to confirm if the problem is fixed right every after you uninstalled an app. Moreover, if it would be a lot easier and quicker to just backup your files and data and then do the reset, then I suggest you do that.