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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
They can manually go into your account and get your progress back. You will get an email with a ticket number from them. Please make sure to use this topic and subtopic when completing the form.
@SuperTapperPlus you might want to take note of what I just wrote if you come across anyone else who has lost their progress.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
