I was on level 1985 but when reinstall game i lost my levels so i want to be on leve

YashRawatYashRawat Posts: 8

I was on level 1985 but when reinstall game i lost my levels so i want to be on level 1985 help me

Best Answer

  • YashRawatYashRawat Posts: 8
    Accepted Answer
    I have not achieve my level help me to achieve level 1985
    Accepted Answer


  • Sukanta_BiswasSukanta_Biswas Posts: 5,342 Superstar
    Hello YashRawat
    We are very pleased that you have joined our king community. Here i am, trying to help you.πŸ™πŸ»

    If you have played the game and synced with Facebook or Kingdom, then see here, https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back
    Let me know if there is any other problem.

    If you need help at any time, please contact me by replying to this message. Similarly, if you ever have any question then please do not hesitate to send me a message or posting on category. Have a good day πŸ™

  • ElsaElsa Posts: 17,881 Superstar
    Hi @YashRawat welcome to our community.  Were you able to get help with the link that @Sukanta_Biswas posted above.  I can offer you another way to get it.  First you have to get your user ID # by following the steps on here: 


    Once you have the number, please complete the contact form from this link:  https://soporto.king.com/contact

    They can manually go into your new account and get you back to where you were.  It might take a couple of days before you get a response so please be patient.  You should get an email with a ticket number on it.  Please make sure to use this topic and subtopic when completing the form.

    I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

    You can find out more about our Superstars here
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    Newbies, this is for you!  We always run contests on all the King games where you have a chance to earn some gold bars.  Check them out here
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