How to unlock more levels in Candy Crush Saga

Hello @1HotTamale,

A Warm Welcome to the King Community, where you can seek Answers / Suggestions from your fellow players in any King Games Sections

With regards to your Question, some players are having this issue for some reason.  To find out the reason, we were suggested to take certain details from those players who are having this issue... 
1) So, this issue is on your PC game, correct?
2) What platform are you playing the game -- Facebook or Kingdom?
3) Can you please provide a screenshot what it says on your game?  Do you see a "Tooth Fairy with the timer"?  If you are not able to take a screenshot, then take a pic with your phone and email it to yourself.  Then you can upload it here;
4) Can you please provide your Game ID?  If you do not know how to find it, here is a link with the instructions  https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it

Please reply back with all these details by clicking on "Type your Comment" box located below and by tagging me with @ and my name (without space), just like how I wrote your name

**  TO attach the picture of the screenshot, while you are typing message, you can see "Attach Image" icon in the task bar.  Click on it and go from there.  Please feel free to ask me if you need any further help or suggestions.

Hoping for the Best & have a nice day/evening