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Got a new phone all gold bars are gone and some I PAID MONEY FOR!

CrushCandyGirlCrushCandyGirl Posts: 8 Newbie
Does anyone know how I should go about getting my gold bars and specials back in the game once you got a new phone? I've got my fb connected so It did pick up where I left. I HAVE PAID MONEY FOR MY GOLD BARS!!

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 23,470 Candy Moderator
    Hello @CrushCandyGirl
    We would like to welcome you to the king community. Thank you so much for being willing to joining🙏

    Restart your device and check again 😊 If you still have the same problem, let me know your game ID.
    How to get your game ID, see here.
    https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

  • Hey! Would you like to give us your opinion?

  • RumellKhan123RumellKhan123 Posts: 201 Level 3
    If you have Facebook account it lets you update Gold Bars automatically.
  • bearwithmebearwithme Posts: 12,518 Candy Moderator
    @CrushCandyGirl - as @Sukanta_Biswas said - if you still don't have the gold bars you paid for, please post you Game ID and Sukanta can pass your info to the appropriate people so you can get the gold bars back into your game.
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