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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵Did You Qualify for the First Knockouts?
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵Did You Qualify for the First Knockouts?
ROBBERY
doune420
Posts: 2 Newbie
in Discussions
Comments
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Hi buddy, I'd had this same problem before!
I think this is a possible glitch on the system, however, King emailed me they are currently working on fixing it.
I contacted King Support and they provided me with the prize and also an apology for this, which being honest made me feel better.
To contact them:- Open Candy Crush Saga.
- Tap on the Pink Gearwheel in the bottom left corner.
- Tap on the Green wheel button to open the "Settings " menu.
- Scroll down until you find a yellow ? symbol "Help Center"
- Select any topic, E.g ''purchases'', at the end of the menu you will find a green button "Contact us" . Tap on it.
- Make sure that the correct email address is populated.
- Wait for their response.
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Hi @doune420, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.It doesn't appear to actually have hit the jackpot because the pointer isn't in that spot. I can tell you that the studio is working on updating the wheel and I posted an idea in the Idea section that you might want to vote on. I suggested that they add a party popper to the wheel and take the jackpot off. You can vote for it here.
