Hi, @tonyaduke
I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
This may be your problem for some reasons. Please check below given troubleshooting.
Check your game app update.
Check your game properly connected with facebook or kingdom.
Check App update > Log out game from both id ( facebook +kingdom ) > Restart your device > Log in again.
Let me know
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.