Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.

Ask Tiffi

Image: https://us.v-cdn.net/6030942/uploads/627/5P9H25IZ9UO1.jpg

Hi, my name is Tiffi and I have been in the Candy Kingdom all my life, so I have learned a lot about the Kingdom and especially about Candy Crush Saga. So if you want to know more about the game, its history or other fun facts or about me or any of my friends, please feel free to ask me here and I will try and answer your questions. I have a lot of grown-up friends too (like the Community Managers and the Kingsters) so I can always ask them for help if I need to.

Welcome! 👋

Sign in or create an account to join the fun.

Comments

So playing on Windows 10 won’t work. Do you have a Facebook account to play through their website? Please remind me what is happening to the game on king.com.

my bad - it is running windows 8.1

it is a toshiba satellite running windows 10

Good morning everyone hope you all are enjoy your Sunday

queen_candy61whester

I love you Tiffi

Are you trying on a computer or mobile device? It can only be installed with a computer or laptop.

i went and see candy crush saga now. When I go to install I get "where do you want to install"?
I then get "It looks like you don’t have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account."
but it does not allow anything.

Try it from here: https://www.microsoft.com/en-us/p/candy-crush-saga/9nblggh18846?activetab=pivot:overviewtab

i do not see candy crush saga in the store. does it have a different name?

@rachel45 did you ever clear that level?

Wow @eric_stewart1 I am surprised that you are having trouble on Windows 10. First question - are you playing with the game that came with Windows 10? If so, I am going to ask you to please go to the Microsoft store (shopping bag) and install the game app from there. If you are already playing through this game app then please make sure that you have the most recent version of the game. You can uninstall and reinstall the game app and you shouldn't lose any boosters, lives, etc. I had to uninstall it twice and they were all still there when I reinstalled it again. I never stay with the game on Windows 10 long enough to ask for friends. Are you logging into the Kingdom account because those lives should show up. Do you see the envelope for the lives? When you open it you don't have anyone listed? Try to uninstall and reinstall to see if that works.

only windows 10.

Hi @eric_stewart1 there are a few glitches going on the King.com site. It’s not an easy fix because they have been trying to resolve them but no luck so far. Can you play through a Facebook account or do you have Windows 10? If you have a mobile device you can log on to your King account and play from there.

i am windows 10 on a laptop going to king.com. some of the messages are showing up as {game_swipe_end_lose_header_reason_score}. Is there a way to get the human readable message back?
I also do not get any friends giving me lives. They used to show up and I would accept them but they have not showed up for a while. Thanks

Hi @borannrann6697, how are you doing today?

borannrann669796

Hi all buddies

gar16002 said:

IS THIS GAME DIFFRENT ON MOBILE THEN ON A PC , KING . COM

Tiffi is busy so I am answering for her at the moment. The game should not be different than on mobile. Actually it should be better than playing on king.com because there are glitches going on at their game site and those shouldn't happen when playing the game on a mobile device.

rachel45 said:

That's were I'm stuck on, I've been here for 3 days, lol thank you for writing back

Now that you wrote here I bet that you clear it today! I've seen it happen so often here in the community that once a player complains about a level the next day they write back that they cleared it.

IS THIS GAME DIFFRENT ON MOBILE THEN ON A PC , KING . COM

That's were I'm stuck on, I've been here for 3 days, lol thank you for writing back

Comments

So playing on Windows 10 won’t work. Do you have a Facebook account to play through their website? Please remind me what is happening to the game on king.com.

my bad - it is running windows 8.1

it is a toshiba satellite running windows 10

Good morning everyone hope you all are enjoy your Sunday

queen_candy61whester

I love you Tiffi

Are you trying on a computer or mobile device? It can only be installed with a computer or laptop.

i went and see candy crush saga now. When I go to install I get "where do you want to install"?
I then get "It looks like you don’t have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account."
but it does not allow anything.

Try it from here: https://www.microsoft.com/en-us/p/candy-crush-saga/9nblggh18846?activetab=pivot:overviewtab

i do not see candy crush saga in the store. does it have a different name?

@rachel45 did you ever clear that level?

Wow @eric_stewart1 I am surprised that you are having trouble on Windows 10. First question - are you playing with the game that came with Windows 10? If so, I am going to ask you to please go to the Microsoft store (shopping bag) and install the game app from there. If you are already playing through this game app then please make sure that you have the most recent version of the game. You can uninstall and reinstall the game app and you shouldn't lose any boosters, lives, etc. I had to uninstall it twice and they were all still there when I reinstalled it again. I never stay with the game on Windows 10 long enough to ask for friends. Are you logging into the Kingdom account because those lives should show up. Do you see the envelope for the lives? When you open it you don't have anyone listed? Try to uninstall and reinstall to see if that works.

only windows 10.

Hi @eric_stewart1 there are a few glitches going on the King.com site. It’s not an easy fix because they have been trying to resolve them but no luck so far. Can you play through a Facebook account or do you have Windows 10? If you have a mobile device you can log on to your King account and play from there.

i am windows 10 on a laptop going to king.com. some of the messages are showing up as {game_swipe_end_lose_header_reason_score}. Is there a way to get the human readable message back?
I also do not get any friends giving me lives. They used to show up and I would accept them but they have not showed up for a while. Thanks

Hi @borannrann6697, how are you doing today?

borannrann669796

Hi all buddies

gar16002 said:

IS THIS GAME DIFFRENT ON MOBILE THEN ON A PC , KING . COM

Tiffi is busy so I am answering for her at the moment. The game should not be different than on mobile. Actually it should be better than playing on king.com because there are glitches going on at their game site and those shouldn't happen when playing the game on a mobile device.

rachel45 said:

That's were I'm stuck on, I've been here for 3 days, lol thank you for writing back

Now that you wrote here I bet that you clear it today! I've seen it happen so often here in the community that once a player complains about a level the next day they write back that they cleared it.

IS THIS GAME DIFFRENT ON MOBILE THEN ON A PC , KING . COM

That's were I'm stuck on, I've been here for 3 days, lol thank you for writing back

Recent Announcements

It's Time to Wish Happy Birthday🎂to the CCS Players with Birthdays in November🎉
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what is happening to my tournament scoring and are there any fixes
FINISHED: 🔍Spot the Differences to win a UFO 🛸and maybe some gold!🪙
Happy Halloween Candy Crushers! Tiffi thought it would be fun to challenge players to find the differences between the pictures below: Picture 1 (the original) Picture 2 (with the differences) 👉Rules All Players need to find at least 8 differences in the second picture in order to win a UFO booster. 5 lucky players who…

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Looking Back: What’s Felt Better in Candy Lately? 🧐
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
Can You Get Paid to Play Candy Crush Saga? Answer: No 👎
We've noticed a growing number of new posts and comments lately asking whether Candy Crush Saga pays players real money, or if there's a way to earn income simply by playing the game. Let us be 100% clear: Candy Crush Saga is a free-to-play game for entertainment only. King does not offer cash prizes, financial…

Active Discussions

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Hello all Candy Crushers! Show us how much you love the game by sharing how many levels you can pass in a week and earn the following crushingly awesome badges! This is an open event so players can take their time to earn the badges. You don't have to try and earn all 7 badges at once. You can always come back and post…
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II didn't receive UFO booster. Thank you
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Playing the tournament but NO advancing we all had Zero & all of a sudden someone jumped in front with 224 points! Not gonna play without getting rewarded! we should be reimbursed for what we have purchased! Player ID 2086713395
Game stil reverting to lower levels ( 3rd time I have posted this)
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…
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How to earn money for this game

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.