Ask Tiffi

marebear1264

Yes I did thank you!

Tiffi_CandyCrush

@Elsa, that's a great idea! You have written quite a few stories and thanks for helping Kimmy find me with your story on Candy Crush Soda Saga.  I heard that she was very worried because my message-in-the-bottles stopped arriving.  If anyone would like to read all the stories that our Superstar has written, please visit this link here.  Also @Elsa I heard a rumor that you have started another story about me.  When will that be finished?

Tiffi_CandyCrush

@morebear1264, I found out that in Elsa's next story that I am going to be wearing my Superwoman outfit.  Would you like to see how I look in that outfit?  I'll show you because I am so excited that the studio created it just for me!

HuzaifaFarooq

When I have reached the goal of C-tagged candies.when prize window appears and game freezes for about 10-15 minutes and I did not receive prize.Please help!Thank you!

_Elsa_

Hi @HuzaifaFarooq, Tiffi is off somewhere having fun so I am answering for her.  I assume that you are referring to the Sugar Drop challenge.  Most of those boosters are now timed so if your game freezes for that long then by the time you open the game the boosters are gone.  I think those timed boosters are only for 10 minutes.  So you would have received them but they had ended by the time you were able to get back into the game.

Stormyweather

I have nearly 100 gold bars and i want to purchase 6 hours of life. My question is; how are the 6 hours timed? 

_Elsa_

Hi @Stormyweather, Tiffi picked some day to leave early but I am more than happy to help you. Once you purchase it the clock starts ticking until the time runs out.  You can’t put it on hold until you want to use it.

rachel45

Hello, First let me tell you I enjoy playing this game, but, it's happened several times where I lose all my lives, yesterday 9/19/19 I had over 300 lives and now they are gone, how do I get them back. I've also sent this message on Facebook, and no one answered me, can you please help me, don't know who else to ask, thank you Rachel

nirav

I want moer booster free

_Elsa_

Hi @Rachel where are you playing the game?  If it’s on King.com there are some glitches and the studio is trying to fix them.  If you are playing on a mobile device you can lose your lives any time there is an update.  Unfortunately King can not reimburse you for lost lives.