Hi @bb1 @MarciaR
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗
Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In and Let me know.
![](https://us.v-cdn.net/6030983/uploads/ND8BJN6WXNOW/tiffiquestion.png)
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.