Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Bug?
Options
Hello, ive been playing bubble witch saga 3 for a long time and recently my 15/15 stars that should convert into stardust stopped working. I tried reinstalling and didn't realize that all my boosters were saved locally, so they all disappeared. I really don’t want them to disappear since I’ve been saving up a lot and really need them. The problem still exists, I can’t get it to work AND I lost all my boosters. Is there anyway to recover them?
Best Answer
-
Hello @Jenjen123 and welcome to our wonderful community. I am going to ask to have this thread moved to BW3 - this is the area for Candy Crush Saga discussions.
I am sorry that this happened to you. Unfortunately there is no way to get your lost boosters back. We always emphasize that de-installing and re-installing any game app. should only be done as a last resort because all your boosters and lives are stored locally and once you de-install the app. that information is lost. The same thing will happen when you transfer to a new device.
I am tagging my fellow superstar @mysticalmysty - who is a Bubble Witch expert and maybe able to help you with the stardust problem - but unfortunately your saved booster are now gone.
Answers
-
Hello @Jenjen123 and welcome to our wonderful community. I am going to ask to have this thread moved to BW3 - this is the area for Candy Crush Saga discussions.
I am sorry that this happened to you. Unfortunately there is no way to get your lost boosters back. We always emphasize that de-installing and re-installing any game app. should only be done as a last resort because all your boosters and lives are stored locally and once you de-install the app. that information is lost. The same thing will happen when you transfer to a new device.
I am tagging my fellow superstar @mysticalmysty - who is a Bubble Witch expert and maybe able to help you with the stardust problem - but unfortunately your saved booster are now gone. -
Yes, I understand that you should only reinstall if nothing else works and that was the case. I read another thread about the same issue and did everything that was suggested but nothing worked. I should've just let it be, it has been like this for a couple of months and only once I've gotten my stardust and then I got 21000 at once, later it just got stuck again.
Too bad I can't get my boosters back, that really sucks but I still want to fix the bug so I wont have to go through this again. I've seen that a lot of other people are having the same problem and seems to affect all devices. I'm hoping that there will be an update that will fix this in the future.
