We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
We're very sorry for your problem. I will need some more information to answer you so please help me with the correct information.
What device / Platform you're using for the game?
What is app / browser version?
Show me a screenshot of your game Map.
Show me a screenshot of your game Map.
Let me know, I'll ask you to do some troubleshooting checks.