Go to the gear in the game, then the question mark. Then
you come to the help center, there you look for your problem and follow
the steps. If you are not getting along, then go to the page below:
Contact us: This will take you to the contact form. Please fill in in
your language. Please note that everything is spelled correctly is
important: and send. You will then receive an automatic email. Please
answer and describe your request. Submit. And have some patience for
the answer. If you don't get an answer after 3 days, please try again.