Life requests stay in mailbox/ Lives do not get sent or received

Hi @stacie328 There is a known issue. Please check for updates HERE

Hello all. I cannot win extra bonus at end of a game it just spins. I can receive lives from friends but not send them. This just suddenly stopped about a week ago. I have cleared cache, u installed and lost all my lives and bonus items. Still not working. Please help. X

Update 4 days ago didn’t fix the problem!

I am having troubles when I am trying send lives to my friends.

Hi @sbna

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

There were some issues related to Lives but they have been resolved today.

Right now, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

If you still have the same problem after doing this, tell me a little more details about the problem.

Thank you.