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I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
mariavstraight said: How do I get to the update?Ā I am not playing on my phone, I am playing through Facebook.Ā I do not see where I have the option to update the app.Ā Thank you.Maria
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.š
We have found such a problem for a few days and the problem is being investigated. Some players have already found a solution to this problem and others will get it very soon.For now I'm asking you to check the steps below.Ā
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Hi @sbna
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.š
There were some issues related to Lives but they have been resolved today.
Right now, I'm asking you to check the steps below.
If you still have the same problem after doing this, tell me a little more details about the problem.
Thank you.
Where's the link to update my app
I am having troubles when I am trying send lives to my friends.
How do I update my candy crush app?
Update 4 days ago didnāt fix the problem!
Hello all. I cannot win extra bonus at end of a game it just spins. I can receive lives from friends but not send them. This just suddenly stopped about a week ago. I have cleared cache, u installed and lost all my lives and bonus items. Still not working. Please help. X
I want my friends list back
Hi @stacie328 There is a known issue. Please check for updates HERE
They say they are sent but when I log back on they are still there.
Hello @lorerocha15 and welcome to our friendly King Community. There have been problems with sending and receiving lives in several of the King games and the studio is aware of it and working on creating a solution. I know it is frustrating, but please be patient. You can read more about it here.
My inbox is not coming out for life requests. I have already sent it several times and still continue.
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Hi @richandfamous2626
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.š¤
There are some issues with Lives right now, and the solution is in the works.You don't have to do any troubleshooting checks, and wait a bit. You can followĀ thisĀ post.
Hi @richandfamous2626 I feel your pain. I take it you are not playing through Facebook as friends seem to be far more generous when they actually know you! Out of the 80 friends I had when I started last October I only regularly receive lives from 1 player, occasionally from 1 other and rarely from 2 others. I would recommend repeatedly sending as many as you can to all and you may find a good one like my Charu who returns them. It would be great if you could choose friends from a pool but not sure how that would work if nobody wanted to be my friend. They do seem to add new friends occasionally as people leave as I still have 81 "friends"-
I can't send lives from my current level as I'm all alone up here!
Yet when I send from level 1 there are only 75 (I think they may be only the original ones.)
Good luck and I hope our friends soon realise the benefits of sending lives to us!
Meanwhile, have a read through some life saving tips I posted HERE.
Happy Crushing!!!
Hi @Krystalkat and @Olga_1961
When I go in to my candy crush I have lives to send in the mailbox I have tried accept all and marking them individually. They show that they sent and mailbox is empty, but, the next time I go in to play they are back? If lives are sent to me and I accept they do come through. This has been going on for a couple/few weeks. I am up to 36 lives to send now.how can I fix this?
Hi and welcome @ggsa There is a known issue with mailboxes and any updates will be posted HERE
I requested lives and only received requests for lives. My mom was standing next to me and I watched her send 11 lives to me and I only received 1 lives and 10 requests for me to send lives. Why am I not receiving lives
Hello @wswilson0807 and welcome to our friendly King Community. There has been an ongoing issue about sending and receiving lives and the studio is aware of it and is working on a solution. You can read more about it here.
You also might try having you Mom send a life request after you have accepted the one life you received and see if you get it. Sometimes the game won't let you accept more than one life from someone until you accept the first life that they sent you.
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Hola por que no hacen mĆ”s divertida la aplicaciĆ³n y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
