Life requests stay in mailbox/ Lives do not get sent or received

Meirav_Inbar · February 2020

I I already asked that but didn't get any answers

Sukanta_Biswas · February 2020

Hi @Meirav_Inbar
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

We have found such a problem for a few days and the problem is being investigated. Some players have already found a solution to this problem and others will get it very soon.
You don't have to do any troubleshooting checks, and wait a bit.😊

Bosseblonde · February 2020

I cant send lives to my friends

Spieler_8675309 · February 2020

Hello, welcome to the forum.
See the reply right above yours & do that, should help you there...

JmeHead · February 2020

I try to send lives to friends, but they're not sending.

Sukanta_Biswas · February 2020

Hi @JmeHead

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😍

We have found such a problem for a few days and the problem is being investigated. Some players have already found a solution to this problem and others will get it very soon.
For now I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

mariavstraight · February 2020

How do I get to the update? I am not playing on my phone, I am playing through Facebook. I do not see where I have the option to update the app. Thank you.
Maria

Sukanta_Biswas · February 2020

mariavstraight said:

How do I get to the update? I am not playing on my phone, I am playing through Facebook. I do not see where I have the option to update the app. Thank you.
Maria

Check your browser updates.😉

Tzvi_Marcu · February 2020

Any news with this issue?

kfdover · February 2020

Why do lives keep coming back to my mail box

Life requests stay in mailbox/ Lives do not get sent or received

Answers

Categories