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I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
How can we get rid of these requests?
Every time I ask for lives it has the opposite effect I look in my inbox and it’s all my friends asking me for lives, over 20 requests for the same 4 people?? I’m losing patience with the limited lives we get 😡
How many time I send lives to my friends, it keep on popping back asking for lives. Why is this error happening. Any way to fix this problem.
In between, why is asking for lives alone popping, it would have been better if extra life send by my friend pop aswell.. 😋
This has been happening to the friends I send requests to also. They are getting 20 requests when I ask for one. We are all playing on iPhones.
Hi @dorth316
This had been an ongoing issue until an update was released thus week. Please look to see if you have the most recent update. Then go try to send those lives to see if the problem is resolved for you. It should be okay after the update. If you have to post back please add the operating system and platform you're using to play. You can find the answers to many questions by reading the "Read before posting" information the link in the box above this discussion sends you to in the Support section..
https://community.king.com/en/candy-crush-saga/categories/support
Over the past few weeks I've had multiple requests for lives from one friend on Candy Crush. I honestly don't think this person is requesting lives that many times. It shows 9 requests at a time every time I open the game. It doesn't matter if I open the game once a day or once an hour.
Hello and welcome to this community Please go to this link because you will find the answer there !!! Good luck
Hy
please tell me why i can’t give lives?every day i get from “spieler “ plenty of helps...now i have some 20, but i can’ t give it🤨. When i give 5 lives the game restored that every time
Unable to send lives. For weeks now
Hello @babzie - you can just go into the app store and search for Candy Crush Saga and when you see it click on it and it will tell you the latest version and if you don't have it - it will say update. If you do ave the latest version, then just keep your eyes open for when the app is updated with the fix for this problem - it should be very soon.
Hello and welcome to this community Please go to this link and there you will get your answer! Good luck
Hi, want to delete all messages of request life.......understand. I have too request....
Hi. Ihave a lot of “ask for life” request that does not go away after i accept it. When leaving my game and return later it is back again. What can i do to get rid of them?
Lives Exchange is a part of the game, so you can't exclude that part from the game.
Hi @hunnylake You can check by reinstalling the Game app But to do this you'll lose all stored boosters.😉
I’m having the same problem. I select the lives I’ve been given and only half are given to me but the rest are taken away. I’ve checked for updates, logged out and in several times and turned off my phone and logged back in and still does it. What’s going on?
Hi @KimberlyJackson
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
Such an issue has been in the game for some days but it was recently solved and You'll get rid of the problem if you update the game app. I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Let me know if you have the same problem after doing this.
Thank you.
Hi @fawnqueen
I get lives in my inbox from friends,I click on the accept button but I don't get the lives. 20 lives I've not gotten,am I going to get the lives I'm owed.
Hi everyone,thanks for excepting me.
😀
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My messages keep reappearing and not clearing after use of lives or confirming life requests
Hi @OmaD61
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊
Hi @lisaloo . Welcome to our Community 🙎♀️
There have discussion about lives here 👇️
Looking at all these posts, this was supposed to be fixed a month ago. No progress at all. Very disappointing to say the least.
Candy Crush is my favorite game,especially during chemo treatments. I have 2 friends that request over 50 live many times a day. How are they doing that? I’m tired of sorting through all of that to find even one or two for myself. How do they do that. Thanks for this awesome game.
Brenda. Ps thanks for my Kimmie doll. Love her.
My game won’t send lives to friends that request a life
hey, when i give life to friends, IT dont dissapear??,
Yes they ask you what the problem is and then they don’t fix it
I know I’m up to 13 requests I can’t get rid of
You will find the most recent info on this topic by clicking the Read Before Posting box above.
@Rose_Weber
Hi @breecoo . Welcome to our Community 🙎♀️
Sorry to hear about your healthy hope you get well soon 🌹
Have discussion about lives . you can check out here
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
