Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have formate my phone last week . I HV lost all my boosters how will i get it back
Welcome to the King Community 🥰
The boosters that you collected or purchased are stored locally in the device memory and the boosters will be completely lost due to app error, app crash or uninstall the app. Since the boosters do not sync with the game server, if they are lost somehow, they cannot be recovered.
However, if you purchased the boosters but lost the boosters for such reason, you should contact our Player Support through app help center.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
It not possible
Hi @kjl6112004 . Welcome to our Community 🙎♀️
Sorry that you lose Booster
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Please read links bellow about lose booster!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks