Boosters gone

Kavita1990 · April 2020

Since the new levels were updated today (from level 6786) all my boosters are gone. I have collected a lot of them during my time playing candy crush. Can you help me with this?

thanks in advance.

Freddy_ · April 2020

what device are you playing on as think you will need to explain a bit more

Kavita1990 · April 2020

I am playing on my phone an iphone XS. It is the same phone as always and I dont have any issues with storage.

kiara_wael · April 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/702713#Comment_702713

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Kavita1990 · April 2020

Well none of those two are the case..

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/702850#Comment_702850

Boosters are stored locally in the device memory so they can be deleted for any reason. According to your statement, your game app was probably crashed during updating.

If you play on mobile, then please email Player Support directly from the game.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Give it a try, if you can get some refunds.

Thank you.

Boosters gone

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