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Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I accidently turned off the live chat and now I can't figure out how to turn it back on. Anybody? PM me please
Hi and Welcome to the King Community
Thank you for the feedback please check for more info about Lives here and
Here
Please feel free post in new thread since this from 2015.thank you
Why do I not get lives anymore? I request constantly for lives. On Saturday I woke up to 3 lives, Sunday 5 lives and today no lives. There has got to be something wrong or are candy fixing the game to make us spend money. Yesterday I decided I would not be returning any lives now only to those who send me lives regularly and those that don't I am going to delete them as its just not fair not getting anything in return. I use to love playing this game but since things started changing and now this getting no lives has made me question whether to carry on playing. I'm not asking for much just for my friends to return the favour in lives.
Hi
When you switch devices your boosters don't transfer. You can use the link "contact us" at the bottom of this page. They will usually replace purchased boosters, but not any you earned in the game. Your boosters are still on your old phone. Booster are stored on your device and can't be synced to the server. I hope customer support will help you.
how do i contact for tech support? cannot find it
No i have a bran new phone
is there a phone number? you are no help
Did you switch devices or did you game crash? If you purchased boosters and they disappeared you can follow the same advice and contact player support.
i recieved the bars and boosters they dissaoered
no i got the bars then they dissapered
If you purchased an item but haven't received it, our Player Support team will be happy to help. Simply use the Contact Us button at the bottom of this article to drop an email. Make sure that you have a copy of the purchase receipt ready as we may need you to send that to us.
pleas help or i need to delete the game
I gave you details, i am ready to delete the ham
Welcome, what do you need help with? Please give us details.
I have purched gold bars and boosters and have disapered
please help
Hi @kimberlymand55 What is it you need help with?
Hi and welcome to the community. Please note that this was an old post so please explain to us your issue in more details so we can provide you accurate information.
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Do you mean the facebook chat? There's a little settings cog for it in the bottom right where the chat tab normally is
Mon rang et mon avatar n’apparaît pas en haut à gauche de l’écran. Je suis connecté à Facebook. Mais j’ai rien ??, merci
Please help
Chat
Hi there and good day to you....
Somehow, this thread has multiple issue and it would be helpful if you can describe your problem to enable us to assist you properly 😊
Please let us know if you still need help. Thank you.
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
