Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@bumble25 Hi and welcome, We can try to see if the CM can do this for you but you would need to put your game ID and level you were on. so they have the information. You will also need to be patient as they will only do this in there work hours if it is possible
Thank you
Hi and Welcome to the King Community
Please email Player Support Team here so they can restore the levels manually on your new account.
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
Please feel free post in new thread since this from 2018. Thank you